Registration and Preparing for Day Camp

Below, you'll find more information about camp registration, paperwork, payments, cancellation and communication, as well as contact information for our camp teams at your YMCA summer camp. Click each topic to expand for more information.

REGISTRATION

When are camp payments due?

A $15 nonrefundable and nontransferable deposit per week holds your child's spot in summer day camp when you register.

The YMCA requires weekly tuition to be automatically scheduled to draft from your debit or credit card account on Monday two weeks before camp begins.

  • Upon the automatic draft attempt on Monday, if the payment returns, the Y will attempt to draft your payment method again two additional times on Tuesday and Wednesday.

  • If a payment is returned, a $12 returned payment fee is assessed in addition to the amount of the original payment. 

  • Camp fees that are not collected by Wednesday will result in the camper being unenrolled from the respective camp week. 
What paperwork is needed prior to camp starting?

Because the YMCA of South Hampton Roads is a state-licensed childcare provider, some paperwork is required before your child can attend summer camp. After you complete registration and check out, you’ll find these forms in the My Requirements section of your YMCA account. This paperwork is due before the payment due date, which processes 14 days before your child's camp session begins and includes:

  • Child’s Information
  • Child’s Proof of Identity
  • Child’s Most Recent Physical & Immunization Record
  • Parent/Guardian Information
  • Child’s Emergency Information
  • Additional Authorized Pickups
  • Medication consent (required if your child requires medication while in our care)
  • Allergy management plan (required if your child has diagnosed food allergies)
  • Non-Prescription Skin Products Authorization
  • 2024 Summer Camp Waivers

Please note that medication authorization and allergy management plan forms expire one year from the date the doctor authorized unless otherwise noted by the doctor.

Please note that if any required forms are not complete by the time your payment processes, your child's registration for that week of camp will be cancelled. If a form is rejected after your payment processes, you will have 24 hours to correct the issue.

I've already provided my child's ID and health information to the Y. Why do I have to do this again?

We've updated our child care paperwork management system to better serve you! We've created a simpler process which started with Summer Camp 2023. This means all required documentation will be uploaded and accessible through your YMCA account.

Here's what you need to know:

  • You will be asked to upload new childcare paperwork if you are enrolled or plan to enroll for summer camp 2024 through your YMCA account. You'll find these forms in the My Requirements section of your account. Click on the clipboard icon to get started. All paperwork must be completed 30 days prior to the first day of care. 
  • Important note: we were unable to export the documents you submitted in the previous system we used; therefore new documentation has to be uploaded. 
  • For subsequent registrations like before and after-school care and school's out camp, you'll only need to review documents and make any needed changes, making your paperwork process quick and easy in the future.

If you have any questions or need further assistance with this new process, please reach out to our Engagement Team at (757) 275-9450.

What if I need to change or cancel my child's registration?

If you need to make changes or cancel your registration, we require a 14-day notice in order to ensure proper staffing ratios and to allow children on the waitlist to be offered a space. Let us know by the Monday, two weeks before the camp session you are canceling begins.

Cancellation requests can be made by requesting a change to your care.

If you don't cancel at least 14 days in advance, you will be responsible for that camp session's full tuition.

Please note that enrollment fees and camp deposits ($15/camp session) are nonrefundable and may not be transferred to other campers or to other weeks of camp.

What if my child can't attend because of illness?

If your child is unable to attend for an entire week of care due to illness, the Y will provide a credit with receipt of a doctor's note. If your child attends any day that week, full weekly tuition is due.

What if I receive payment assistance for child care?

Because the Y is a state-licensed child care provider, we accept Department of Social Services (or DSS) and other third party payment assistance providers. Contact us by submitting a DSS inquiry form or by emailing childcare@ymcashr.org and we'll help you register.

PREPARING FOR SUMMER CAMP

Things you will need:

  • Cool, comfortable clothing
  • Close-toed shoes (sandals permitted during swim times)
  • Swimsuit, towel, and plastic bag for wet belongings
  • Bag to keep personal belongings
  • Labeled lunch and two snacks (refrigeration is not provided)
  • Labeled, reusable water bottle 
  • No electronics, toys, or cell phones
Where will I drop off and pick up my child?

You can view information and a map of drop-off and pick-up locations for your child right here.

What does a typical camp day look like?

A typical day of camp goes like this (subject to change based on location/availability):

6:00-9:00 am Drop off 
9:00 am Opening Assembly
9:30 am Huddle Time
9:50 am Group Games
10:45 am Swimming
12:00 pm Lunch
12:35 pm Your Voice Your Choice
1:25 pm Arts & Crafts
2:10 pm Sports
2:55 pm STEM
3:40 pm Closing Assembly
4:00-6:00 pm Departure

 

Does my child go swimming?

Yes, your child will go swimming at least once a week. Please bring a swimsuit, towel, and a bag to place wet belongings in. 

Please do not put sunscreen in your camper's bags. Your child’s sunscreen needs to be with the YMCA summer camp office and we will provide sunscreen for your camper.

Swim test requirements can be found here. Each camper will receive the opportunity to test to receive a swim necklace. 

How should my camper prepare for special theme weeks?

You will receive communication via email with information regarding upcoming themes and what additional items may be needed to participate in planned activities. 

What if my child needs to take medication during camp hours?

If medicine has to be taken at camp, you must complete a Medication Authorization Form (located in the My Requirements section of your YMCA account) and it must be dispensed through our summer camp office. The medication needs to be in its original container. 

Please do not give your child their medications, sunscreen, or insect repellent in their book bags. Your child’s medications need to be with the YMCA summer camp office and we will provide sunscreen and insect repellent for your camper.

Please make sure that you have also completed the Non-Prescription Skin Products Application located in the My Requirements section of your YMCA account.

Please note that we must follow your doctor's instructions explicitly, and if they did not indicate that a generic medication is allowed, we can not give the generic medication to your child (example: Benadryl® vs diphenhydramine)

 

Are lunches provided?

Lunch is not provided by the Y.* Each camper is required to bring a lunch, two snacks, and a reusable water bottle. Please make sure items are labeled. The YMCA does not provide refrigeration. 

*Some locations offer one snack and a lunch via the Summer Food Service Program and in partnership with a third-party provider. Locations include:

  • Albemarle Family YMCA
  • Effingham Street Family YMCA
  • James L. Camp Jr. Family YMCA
  • Suffolk Family YMCA
  • YMCA Camp Arrowhead
  • YMCA of Portsmouth
How will my camp team communicate with me?

Camp communications are sent by email and/or text message. Communication by email will go to the email address you have selected as preferred for your child's account. 

Text communications will go to the phone number of the primary person on your YMCA account.

Who can I contact with additional questions?

Please contact our Engagement Team at 757-275-9450 or 757-962-5555 with questions regarding enrollment, billing, and more. For specific questions regarding the program, please contact a director below. 

Chesapeake

NameEmailPhone
Great Bridge/Hickory Family YMCASean Collins scollins@ymcashr.org(757) 317-9288
Greenbrier Family YMCAAshley Penningtonapennington@ymcashr.org(757) 574-0064
Taylor Bend Family YMCAKim Bushkbush@ymcashr.org(757) 574-0688

Currituck

   
Currituck Family YMCAJasmine Raynorjraynor@ymcashr.org(252) 248-8144

Eastern Shore

   
Eastern Shore Family YMCAEthan Watkinsewatkins@ymcashr.org(757) 317-9104
YMCA Camp Silver Beach   

Elizabeth City

   
Albemarle Family YMCAKristi Willardkristiwillard@ymcashr.org(252) 484-6249

Franklin

   
James L. Camp Jr. Family YMCAJe'Lisa Murphyjmurphy@ymcashr.org(757) 632-3847

Norfolk

   
First Camp (Camp Red Feather)David Montgomerydmontgomery@ymcashr.org(757) 275-9505
Discovery Camp (Camp Red Feather)Jaron Howardjhoward@ymcashr.org(757) 275-9517
Explorers Camp (Camp Red Feather)Nicole Prattnpratt@ymcashr.org(757) 530-8393
Pathfinder and Trailblazers (Camp Red Feather)Dominique Scottdscott@ymcashr.org(757) 962-5504
YMCA Camp Red FeatherSeth Fostersfoster@ymcashr.org(757) 550-4914
YMCA on GranbyChristina Collinsccollins@ymcashr.org(757) 499-0612

Outer Banks

   
Outer Banks Family YMCASam Willsswills@ymcashr.org(252) 248-3563

Portsmouth

   
EffinghamMikeshia McPhaulmmcphaul@ymcashr.org(757) 632-3845
YMCA of PortsmouthLaToya Thomaslthomas@ymcashr.org(757) 530-8074

Suffolk

   
Suffolk Family YMCANoa Banks Greene ngreene@ymcashr.org(757) 632-3523
Camp ArrowheadTanja Brandow tbrandow@ymcashr.org(252) 484-6382
Camp ArrowheadDanae Rogers drogers@ymcashr.org(757) 351-6006

Virginia Beach

   
First Tee — Hampton RoadsKay Williams kwilliams@ymcashr.org(757) 447-4990
Hilltop Family YMCAKailey Dozierkdozier@ymcashr.org(757) 530-8294
Indian River Family YMCAJalen Hartjhart@ymcashr.org(757) 609-0618
Mt. Trashmore Family YMCALatrice Phelps lphelps@ymcashr.org(757) 632-3711
Princess Anne Family YMCATekoa Murphytmurphy@ymcashr.org(757) 780-4405
Salem YMCA Family CenterJennifer Pope jpope@ymcashr.org(757) 962-5508
YMCA at JT's Camp GromSamantha Smithssmith@ymcashr.org(757) 499-3816